Pharmacies & Drugstores

Pharmacies (Apotheken)

Pharmacies in Austria are the official places where you can get both prescription and non-prescription medicine. Pharmacists are highly trained and can provide professional advice on how to take your medication or suggest alternatives for minor health issues such as colds, headaches, or stomach problems.

• Opening hours: Most pharmacies are open Monday to Friday (around 8 AM – 6 PM) and Saturday mornings. They are closed on Sundays and public holidays.
  
  

• Emergency service: Outside regular hours, there is always at least one pharmacy on emergency duty (Apotheken-Notdienst). The location of the nearest one is usually posted on the door of every pharmacy and can also be found online.
  
  

• Insurance: If you have Austrian health insurance, many prescription medications are partly or fully covered. Always bring your e-card (health insurance card) or proof of insurance when collecting prescriptions.
  
  

• Additional products: Pharmacies also sell herbal remedies, vitamins, dietary supplements, skincare, and baby products, but prices are usually higher than in drugstores. 

Drugstores (Drogerien)

Drugstores are different from pharmacies. They do not sell prescription medications, but are the go-to places for everyday personal care and wellness items. You will find:

• Hygiene products (toothpaste, shampoo, soap, deodorant)

• Skincare and cosmetics

• Household cleaning products

• Vitamins, herbal teas, and dietary supplements
  Baby care products

Some of the most common drugstore chains in Austria include:

• Dm: Known for natural products and a wide selection of organic food items.

• Bipa: Offers affordable cosmetics and personal care items.

• Müller: Has a broader range, including perfumes, stationery, and sometimes electronics.

Drugstores are usually open longer hours than pharmacies (often until 7–8 PM) and sometimes even on Sundays in large shopping centers.